In order to provide a quote, we need to confirm if a verification or certification audit is required. This information is noted on the “Initial scope of audit and self-assessment summary” provided to you by the NDIS Quality and Safeguards Commission.
Audit cost and duration is determined by the following factors:
- Type of audit – verification or certification
- Range of registration groups
- NDIS participants – disability type, demographics, diversity factors, number of participants
- Number of workers providing services to participants
- Geographic coverage of services provided
Verification and certification audits are conducted in accordance with the National Disability Insurance Scheme (Approved Quality Auditors Scheme) Guidelines 2018.
Verification audits
Verification audits are offsite desktop audits. Activities covered in verification audits are conducted against the Verification Practice Standards.
Certification audits
Certification audits require a Stage 1 and Stage 2 audit. The Stage 1 audit can be conducted on-site or remotely. The Stage 2 audit must be conducted onsite.
The Stage 1 certification audit
Stage 1 audits verify various information submitted by the Provider to the NDIS Commission as part of their registration. These include self-assessment responses, insurance details, worker screening, qualifications or skills and membership of professional bodies. Providers are also required to show they have complaints management and incident management systems in place that are proportionate to the size of their organisation.
The Stage 2 certification audit
The stage 2 audit is conducted on-site. The purpose of the stage 2 audit is to evaluate the effectiveness and implementation of the NDIS provider’s systems and processes in meeting all relevant modules or parts of the NDIS Practice Standards which are applicable and stipulated in your Scope of Audit document provided by the NDIS Quality and Safeguards Commission.
The NDIS Quality and Safeguards Commission has further information about NDIS Provider registration requirements:
https://www.ndiscommission.gov.au/providers/provider-registration
All audit personnel engaged by Quantum have successfully completed the NDIS Quality and Safeguards Commission training. You can be assured that our auditors are screened for suitability and they have undergone probity checks which include reference checks, National Police Record Check, Working with Children Check or Vulnerable Person Check.
Our auditors undergo routine assessment and performance review and participate in ongoing professional development to maintain their competence. All Quantum auditors have worked in the health and human services sector.
Our auditors are assessed for competence and knowledge of the NDIS Practice Standards and registration groups. They are matched to the NDIS provider to ensure the audit team has the right competence and knowledge to audit your service.
