Quantum Certification Services Articles

Quantum CS - Sprouting Leaves

Quantum CS and COVID-19

Quantum Certification Services is committed to maintaining continuity of our certification services during the COVID-19 pandemic.

With the safety of our staff, auditors and clients as a priority we are committed to following Department of Health guidelines to minimise risk and maintain a healthy and safe working environment.

We continue to closely monitor advisories from our accreditation agency JAS-ANZ and government departments.

We are now working with our clients to return to on-site audits where practicable.

We are here to help and support you during this time.  We encourage you to contact us directly to discuss your individual circumstances and situation.

For any queries about our process during the COVID-19 pandemic please contact 03 5229 1219.

Changes to the NDIS Practice Standards and Quality Indicators

Changes to the NDIS (Provider Registration and Practice Standards) Rules 2018 and NDIS (Quality Indicators) Guidelines 2018 have come into effect from 15 November 2021.

New NDIS Practice Standards amendments introduce three new Practice Standards: Mealtime management, Severe dysphagia management and Emergency and disaster management.

Transition periods apply for mealtime management and emergency and disaster management. There is no transition period for severe dysphagia management.

NDIS providers affected by these changes need to make sure their policies, procedures and practices comply.

More information is available from the NDIS Commission:

Changes to the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018 and National Disability Insurance Scheme (Quality Indicators) Guidelines 2018 | NDIS Quality and Safeguards Commission (ndiscommission.gov.au)

Quantum CS - Sharon Steele

Quantum Certification Services achieves JAS-ANZ accreditation to audit NDIS providers nationally

Quantum Certification Services has achieved a first for Geelong to be approved to audit NDIS (National Disability Insurance Scheme) providers nationally on February 17th 2020.

Quantum Certification Services have a proven track record of auditing in the disability and human services sector and have been providing quality auditing services for more than five years.

Sharon Steele, Quantum Certification Services Principal and Managing Director, said “This is a huge tick for Quantum Certification Services.” Ms Steele added “This was a massive undertaking, we knew we had the processes and skillsets in the business, the pathway was extensive but we were up to the challenge’. We’ve always prided ourselves on the standard of work for our clients, and to be one of the first to be accredited in Australia as an NDIS approved quality auditor is a huge moment for the business.”

Quantum Certification Services have a team of sector experienced auditors operating from the Geelong office and across Australia. They’ve offered certification auditing services within the disability and health and human service fields and pride themselves on high quality auditing and consistent standards of service for their clients.

Ms Steele added “We work hard to ensure we have the right people with the knowledge and skills to deliver for our clients. We also ensure that our teams are trained in auditing and regulatory requirements to ensure our clients gain real benefits from the audit process.”

Auditing ensures the policies of NDIS are being followed, but the real benefit is at the human level where the auditing process ensures the best outcomes are being achieved for people with disability.

Quantum Certification Services have been involved in auditing NDIS providers since 2018. But the JAS-ANZ accreditation allows us to audit nationally at the highest level.